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Frequently Asked Questions

Have questions? We’re here to help.

What is Rental Riders?

What makes Rental Riders special?

How does Rental Riders work?

What documents need to be uploaded?

Is fuel included in Tariff?

Is there any limit on the number of kilometres?

Do I have to pay a deposit?

When can we expect the refund?

Is there any penalty for late return?

How do I cancel my booking?

What is the cancellation policy?

Who should I contact to pick up the vehicle and how?

Can I pick and drop the vehicle at different locations?

Is there any limit on the age of the rider?